Delete Account

How to deactivate your Pito account now and permanently delete it after a 30-day recovery period.

Steps to delete your account

  1. Open the Pito app on your device
  2. Tap the profile icon in the top-left corner of the main menu
  3. Scroll down to Account Settings
  4. Tap "Delete Account" (in red at the bottom)
  5. Confirm the deletion when prompted

What data is deleted

When you request deletion, your account is signed out, deactivated, and hidden immediately. If you do not restore it, the following user-linked data is permanently removed after the 30-day grace period:

Historical integrity records: completed match and financial/audit records may be retained without your user identity where needed for ratings, accounting, refunds, fraud prevention, disputes, or legal obligations. Limited backups, logs, and deletion queues may take longer to expire.

Local data: after the server accepts the request, Pito wipes its local Account, cache, and secure-storage data on that device. Uninstalling also removes remaining local App data.

Purchases and your balance

Permanent deletion removes any remaining Pito Coins, unused Pito Plus time, and cosmetics tied to the Account.

During the 30-day grace period, restoring the Account restores access to its existing balances and entitlements. Once permanent deletion completes, they cannot be restored or transferred. Store and mandatory refund rights remain governed by the applicable store and law.

30-day recovery period

The Account is deactivated and hidden immediately, then scheduled for permanent deletion after 30 days. During that period, sign in with the same Google or Apple identity. Pito will offer two choices: restore the Account, or delete it permanently now. After permanent deletion completes, it cannot be restored.

Need help?

If you're unable to delete your account through the app, contact us and we'll handle it for you.

Email: pito@pito.games